Terms of Service
This section contains the terms and conditions that govern the access and use of our website. IF YOU DO NOT AGREE TO THESE TERMS AND CONDITIONS, PLEASE IMMEDIATELY DISCONTINUE THE USE OF OUR WEBSITE. OTHERWISE, YOU ARE DEEMED BOUND BY THIS SECTION.
- Glossary
- PullinParking Stationnement Inc. refers to 1181093445 Québec inc.
- Parking Space refers to the space that the Owner offers for rent to the Renter during a fixed period and is subject of payment by the Renter of a predetermined amount of money, payable to the Owner prior to the use of the space through our external payment partner.
- Owner refers to an individual who has reached the age of legal majority in his jurisdiction, or a moral person, who offers to rent one or more parking areas belonging to him or her in accordance with availabilities set by them and in return for a sum of money also determined by them.
- Renter refers to an individual of eighteen (18) years of age and over who rents a Parking Space for personal, non-professional purposes for a sum of money that such person agrees to pay to the Owner prior to using the Parking Space.
- Client refers to both Owners and Renters who use our website and who are deemed to accept these terms and conditions.
- Client Account refers to the account that Clients must create in order to use our Services.
- Service refers to any service offered through our website or our application, mainly the creation of a tool enabling Clients to exchange among themselves in order to make available and rent Parking Spaces.
- External Site refers to the transactional platform to which PullinParking Stationnement Inc. refers its Clients for payment of Parking Spaces.
- Who Are We?
PullinParking Stationnement Inc. is a digital platform for parking space rentals. It connects drivers seeking parking with individuals and organizations that have under utilized parking spaces. The service operates via a website offering real-time booking, secure payments, and location-based listings. Hosts (property owners) earn passive income by listing their unused spaces.
- Reservation Tool
PullinParking Stationnement Inc. offers its Clients a tool to reserve private parking areas. Owners list the Parking Space(s) they own and wish to offer for rent. It is their responsibility to set the amount in exchange for which they agree to lease the Parking Space and the period during which it is available. Renters can then search and book Parking Spaces available in the area where they want to park their car. It is up to the Renters to pay the amounts determined by the Owners for the rental of the Parking Spaces. Each Parking Space rental must be agreed upon between the Owner and the Renter via the PullinParking Stationnement Inc. website.
- How to Become a Client
In order to use our Services, Clients must create a Client Account. To do so, they must provide personal information such as their first and last name, e-mail and postal addresses, telephone numbers, licence plate number, etc. Personal information received by PullinParking Stationnement Inc. may be forwarded to certain service providers in accordance with these terms and conditions and our Privacy Policy. Personal information received by PullinParking Stationnement Inc. relating to a Renter may be forwarded to the Owner for a specific booking with this Renter, in accordance with these terms and conditions and our Privacy Policy.
Owners must also provide information about the Parking Space they wish to rent to Renters, provide photos of the Parking Spaces and proof of ownership of the spaces. Once the Parking Space information is provided, this Parking Space is displayed and Renters can make an agreement to proceed with the rental.
It is understood that Clients agree to use PullinParking Stationnement Inc. website under their own identity, to provide accurate and complete information and to keep such information up to date. PullinParking Stationnement Inc. does not undertake in any way to verify the veracity of the information provided. However, to the extent that PullinParking Stationnement Inc. finds that you have provided incorrect, incomplete or outdated information, PullinParking Stationnement Inc. reserves the right to suspend or terminate your Client Account and to prevent you immediately or in the future from having access to its website.
Information about the Parking Space, including, among other things, its location, availability and the sum for which it is offered is provided exclusively by the Owners and does not bind PullinParking Stationnement Inc. in any way.
- Responsibilities of the Owner and the Renter
By becoming a Client, the Owner undertakes to hold at all times the necessary authorizations to offer for rent its Parking Space(s). The Owner is responsible to ensure that the Parking Spaces it leases can serve the purposes for which it was leased. During the winter season, the Owner undertakes to ensure the snow removal of the Parking Space(s) they offer to rent.
Conversely, the Renter agrees to leave the Parking Space by leaving it in the condition it was at the beginning of the rental period. PullinParking Stationnement Inc. makes no warranty as to the condition, safety or legality of the leased Parking Spaces.
- Permitted Use of Website
Renters agree to use PullinParking Stationnement Inc. website for personal purposes only.
By becoming a Client, Renters are deemed responsible to agree and to pay the decided amount with the Owners, an administration fee (see Terms of Payment) and applicable taxes.
- Compliance with Schedules and Penalties
Client & Owner Obligations:
Clients must respect the parking times agreed for the rental of the Parking Spaces. The Owner undertakes to ensure that the Parking Space rented is available at the time scheduled for the beginning and the whole duration of the rental period. In return, the Renter agrees to park their vehicle only during the period agreed with the Owner.
Penalties:
In the event that the Renter fails to comply with the schedule established with the Owner, a $15 penalty will be charged to the Renter, and PullinParking Stationnement Inc., as agent for the Owner, will be entitled to have the vehicle towed at the Renters expense.
- Limitation of Liability
Renters park and drive through the Parking Spaces at their own risks and perils. PullinParking Stationnement Inc. is not liable for any damage or theft that could occur to a Renters vehicle or its content.
The price paid to rent Parking Spaces through PullinParking Stationnement Inc. is for parking rental only, not as deposit or surveillance fee. PullinParking Stationnement Inc. only offers parking rental as agent, excluding any surveillance services.
- Renter Obligations
The Renter agrees:
- To comply with the time schedule agreed to for the Parking Space;
- To make sure that the vehicle parked is the one associated with the Renters account on PullinParking Stationnement Inc.;
- To make sure that its vehicle is parked in the parking space according to the Owners instructions, not preventing other cars from entering or exiting the parking area or otherwise obstructing a legally parked vehicle;
- To only occupy the rented Parking Space;
- Not to use a Parking Space otherwise reserved for handicapped persons or electric vehicles, unless such Renter is authorized by the public authorities to park in such reserved spaces;
- Not to park in a Parking Space labeled as reserved;
- Not to block the way for another parked vehicle;
- Not to use parking spaces rented through PullinParking Stationnement Inc. to store, for short or long term, any vehicle that is, in PullinParking Stationnement Inc. opinion, damaged or wrecked.
- Penalties for Non-Compliance
Failing to respect the above terms will immediately result in a penalty of $35 per day of infraction (being a period of 24hrs after the offence) plus an administrative fee of $25, without warning. In addition, any direct damage caused by a Renter can be claimed by PullinParking Stationnement Inc. to the Renter.
- Terms of Payment
Each Parking Space is payable by credit card via the External Site. The amount payable for each hour of use of a Parking Space will be determined by the Owner and displayed on the reservation tool. This amount may be subject to modification by the Owner at any time, provided that it cannot affect an ongoing rental.
By using our Services, Renters agree to pay the price agreed with the Owner (including our administration fees), plus applicable taxes. The administration fee is subject to change without notice and is in Canadian dollars.
- Stripe Payment Processing
If you have any questions about payments made via our external Partner, we refer you to Stripe's terms and conditions and privacy policy as well as to the issuer of your credit card.
All information that PullinParking Stationnement Inc. may access in connection with your transactions will be managed in accordance with our Privacy Policy.
PullinParking Stationnement Inc. Clients must understand that each transaction is final and no refund will be made other than as specifically set forth in section: Cancellation of a parking booking by the driver.
Payment processing services for Clients on PullinParking Stationnement Inc. are provided by Stripe and are subject to the Stripe Connected Account Agreement, which includes the Stripe Terms of Service (collectively, the “Stripe Services Agreement”).
By agreeing to these terms or continuing to operate as a Client on PullinParking Stationnement Inc., you agree to be bound by the Stripe Services Agreement, as the same may be modified by Stripe from time to time.
As a condition of PullinParking Stationnement Inc. enabling payment processing services through Stripe, you agree to provide PullinParking Stationnement Inc. accurate and complete information about you and your business, and you authorize PullinParking Stationnement Inc. to share it and transaction information related to your use of the payment processing services provided by Stripe.
- Client Obligations
To use our Services, you must be at least eighteen (18) years of age. It is your responsibility to comply with these Terms and Conditions and our Privacy Policy at all times. We expect the information you provide to be accurate, complete and up-to-date. You must make legal use of our website and application in good faith.
You are responsible for preventing unauthorized access to your Client Account and remain liable for all activity carried out through it. PullinParking Stationnement Inc. may require proof of identity, and you must comply with such requests.
You are prohibited from:
- Using our website or application for your own commercial benefit without prior written authorization;
- Selling, renting, lending, assigning or sublicensing our Services;
- Misleading other Clients or impersonating another person;
- Posting violent, discriminatory, hateful, or illegal content.
Charges from your mobile provider may apply, and you are responsible for them. By becoming a Client at PullinParking Stationnement Inc., you agree to abide by all applicable laws and regulations, both provincially and municipally.
If you violate any of the above, PullinParking Stationnement Inc. reserves the right to:
- Suspend your Client Account;
- Expel you from the platform;
- Take legal action or cooperate with authorities.
- Content and Conduct Policy
PullinParking Stationnement Inc. assumes no liability for client-provided content on the app. The information you provide must be true and correct. You are fully liable for your content and actions.
PullinParking Stationnement Inc. may remove any content deemed inappropriate or offensive.
Clients must not:
- Harm others through our Services;
- Incite illegal acts;
- Display or promote discrimination, hatred, or violence.
- At any time, PullinParking Stationnement Inc. may require that you cease all use of its website or terminate your Client Account following a formal notice for misuse.
- PullinParking Stationnement Inc. Commitments
PullinParking Stationnement Inc. is committed to:
- Notifying you of any changes to these terms and conditions;
- Ensuring responsible management of your personal information in line with our Privacy Policy;
- Ensuring the security of our website;
- Following up on your questions regarding our Services, website.
- Security
It is important for us to ensure the safety and privacy of Clients. We have therefore put in place certain security measures to protect you against the loss, misappropriation or fraudulent use of the personal information you provide us with. It is important that you notify us immediately if you become aware of any fraudulent use of your Client Account, your password or any other security issues.
You are in charge of your Client Account and password and it is your responsibility to ensure your privacy. PullinParking Stationnement Inc. reserves the right to ask you to change your password without necessarily providing you with any justification.
For security reasons, PullinParking Stationnement Inc. may have access to the content that Clients share on its website. PullinParking Stationnement Inc. is entitled to:
- Remove any content it deems inappropriate,
- Withdraw your right to access your Client Account, and
- Prohibit you from accessing its website if it deems that you do not comply with this section or our privacy policy.
- Property
The present website is the exclusive property of PullinParking Stationnement Inc. and are protected by Canadian and international laws. No part of PullinParking Stationnement Inc. website may be:
- Reproduced
- Published
- Copied
- Recorded
- Posted
- Transmitted
- Broadcast
- Otherwise distributed
except in accordance with legal limitations or if you have previously obtained our written consent. Unauthorized use is legally punishable.
You are authorized to use our website only to the extent that you are acting in accordance with these terms and conditions and our privacy policy.
- Trademarks and Intellectual Property
Trademarks, logos and other intellectual property displayed on our website are trademarks, registered or not, of PullinParking Stationnement Inc. or third parties and belong to their respective owners. It is strictly forbidden to use them without first obtaining the written authorization of the owner(s) concerned.
- Third-Party Links
Our website may contain links to other websites. Thus, you will understand that we can in no way be held responsible for the content of these external sites. We, therefore, refer our Clients to the terms and conditions of these other sites before proceeding to any transaction with them.
- Mobile Devices
These terms and conditions are only binding to PullinParking Stationnement Inc. and its Clients. PullinParking Stationnement Inc. cannot guarantee that its website will be available:
- At all times,
- Without interruption or error, or
- Free of viruses or malfunctions.
Although every effort is made to keep information accessible and to operate the system, no guarantee of accuracy, reliability, and consistently effective connection shall be implied by Renters of the website. PullinParking Stationnement Inc. does not warrant that the use of its website or any part of the website will not infringe the rights of others and assumes no responsibility for errors or omissions in any part of the website whatsoever.
PullinParking Stationnement Inc. cannot be held liable in any way for any loss or damage resulting from the use or the inability to use:
- All or part of its content,
- Information,
- Software,
- Services,
- Or other content on PullinParking Stationnement Inc.,
for whatever reason, even if PullinParking Stationnement Inc. was advised that such losses or damages could occur.
In such cases, you alone must bear the cost of any service, repair or correction that may be the consequence thereof.
- General Conditions
Clients must read these terms and conditions before they have created their Client Account and have checked at the appropriate place that they accept. It is essential to accept these terms and conditions in order to access our Services.
At any time, PullinParking Stationnement Inc. may choose to modify:
- These terms and conditions,
- The features offered on its website, or
- The Clients are not PullinParking Stationnement Inc. employees, representatives or agents. These terms and conditions are subject to the laws of the applicable province and of Canada.
- If any provision of this website is declared invalid, void or unenforceable for any reason whatsoever, this provision shall be deemed divisible and shall not affect the validity and enforceability of the other provisions of this website.
- If you have any questions, please contact us through e-mail at pullinparkinghelp@gmail.com.
- Cancellation of a Parking Booking by the Driver Fixed-Term Bookings
- Within 10 minutes after making the reservation: No fee ($0)
- More than 24 hours before the booking starts: 20% fee (i) A refund on the method of payment used by the driver, minus a cancellation fee equal to 20%, OR (ii) A refund equal to 100% of the transaction amount.
- Less than 24 hours before the booking starts: 50% fee. A refund equal to the transaction amount, minus service fees equal to 50% of such amount.
- After the booking starts: 100% fee. No refund.
Monthly Reservations
- For all monthly reservation cancellations: No refund for the current month.
The following months may be cancelled on the following conditions:
- Within 10 minutes after making the reservation: No fee ($0).
- More than 15 days before the date of the start of the rental for the month: No fee.
- Between 15 and 5 days before the date of the start of the rental for the month: 20% of the cost of the month will be charged as a cancellation fee.
- Less than 5 days before the date of the start of the rental for the month: 50% of the cost of the month will be charged as a cancellation fee.
- Force Majeure
In the event that a Renter, for a reason entirely out of his control, could not access a booked Parking Space because access to such space was blocked or by reason of an operational issue not related to such Renter, then PullinParking Stationnement Inc. will use its best efforts to relocate said Renter to another Parking Space or, if it is not possible, such Renter will be entitled to claim from PullinParking Stationnement Inc., within 5 business days of the end of the relevant booking, the reimbursement of such booking by contacting customer support.
- Parking Usage Policy
This policy incorporates the PullinParking Stationnement Inc. Terms of Use available at https://pullinparkingstationnement-ihgv14.mysharetribe-test.com/terms-of-service
- General Rules
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Drivers must follow all signage and traffic directions, including speed limits, and any instructions from PullinParking Stationnement Inc. staff.
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PullinParking Stationnement Inc. may deny access to the parking area to any vehicle if the driver refuses to comply with or violates these regulations, or if their behavior, at PullinParking Stationnement Inc. discretion, warrants it. A violation will result in a citation, and the vehicle will be removed from the parking area.
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The parking area is reserved for automobiles and motorcycles only. Other types of vehicles (trailers, semi-trailers, boats, snowmobiles, etc.) require special authorization from PullinParking Stationnement Inc. .
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Vehicles must be in good working order, including not leaking any gasoline, oil, acid, or other substances. The driver is responsible for any damage caused by leaks from their vehicle.
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Vehicles must be properly parked in designated spaces.
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Parking in unauthorized areas, including access zones, will result in the vehicle being towed at the owners expense at any time.
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A driver may only enter the parking area with their vehicle using their entry right. It is strictly prohibited to allow a second vehicle to enter using one entry.
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Any parked vehicle must match the make and model registered, whether it is an entry right paid via the website, a monthly payment, a payment via the web platform, or another agreement with PullinParking Stationnement Inc. The access right is non-transferable. The driver is responsible for updating the make and model of their vehicle and must notify PullinParking Stationnement Inc. of any vehicle changes in their record.
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Activities such as car repairs, car washing, or other similar tasks are not permitted in the parking area.
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Studded or spiked tires are strictly prohibited in the parking area.
- Parking Duration and Fees
Parking fees are applicable based on the specified duration or chosen package, as displayed by PullinParking Stationnement Inc. in the parking area.
Vehicles must be removed from the parking area before the expiration of the reserved parking period. Additional fees may apply for exceeding the allotted time.
Vehicles cannot be left in the parking area beyond the period for which parking rights have been paid. Any abandoned vehicle will be reported to the authorities and removed from the site.
Any payment delay constitutes a violation and allows PullinParking Stationnement Inc. to terminate the driver's parking privileges without notice.
- Responsibility
- Renters are responsible for any damage caused to the parking property or other vehicles.
- PullinParking Stationnement Inc. assumes no responsibility for any loss, theft, injury, or damage caused to persons using the parking area, their passengers, vehicles, contents, or other property. - It is the renters responsibility to insure against losses, injuries, or damages, and they hereby waive any claims in this regard against PullinParking Stationnement Inc. The renter and their insurers waive any right of subrogation against PullinParking Stationnement Inc. and its agents acting on behalf of PullinParking Stationnement Inc.
- Drivers must promptly notify PullinParking Stationnement Inc. of any incidents involving their vehicle in the parking area.
- If an access card or transponder is lost or stolen, a replacement permit, access card, or transponder must be obtained, and a fee of $50.00 per replaced card or transponder will be charged.
- If the access card or transponder is found, the driver must immediately notify PullinParking Stationnement Inc. and return the card or transponder to PullinParking Stationnement Inc.
- If a driver believes they have a claim against PullinParking Stationnement Inc., such claim must be made to PullinParking Stationnement Inc. customer service within 5 business days of the incident giving rise to the claim. Failure to do so will render the claim null and void.
- Prohibitions
Smoking, alcohol consumption, or illegal drug use is prohibited in the parking areas. Disruptive behavior, such as excessive noise or intimidation, will not be tolerated and may result in expulsion from the parking area.
- Valet Service (if applicable)
When valet service is provided by PullinParking Stationnement Inc. in the parking area, PullinParking Stationnement Inc. is authorized to double park or line up vehicles.
In such cases, the driver is required to hand over their vehicle keys to PullinParking Stationnement Inc.
PullinParking Stationnement Inc. has the right to move the vehicle within the parking area as needed without the driver's consent.
- General Provisions
PullinParking Stationnement Inc. reserves the right to deny access or revoke parking privileges to any driver in violation of this policy.
This policy is subject to change without notice. Drivers are required to comply with the current version of the parking usage policy.
By using this parking area, you agree to all the conditions stated in this policy.
If you have any questions or concerns, please contact the parking staff for assistance.